R&D focused on Operations & Client Management

Do your customer management and core processes use best Research and Development practices ?

Evaluate in detail the Core processes and Customer management of your Research, Development or Engineering functions:

Customer management:

Customer needs
Tender management (for project engineering industries)
Requirements management
Change management
Contract & warranty (for project engineering industries)

Core processes:

Technical process
Development process
Resource staffing
IT Systems and tools

Choose your options for conducting evaluations

Options selection

Report detail level ? Analysis level of the report The result report is accessible once the evaluations are completed and contains graphical and text results. There are two options defining the level of analysis details displayed in the report. Summary analysis: Answers by question with average performance for scored questions Overall result scoring displayed in a chart Analysis of the results difference between the top level questionnaire categories Comments by evaluator Detailed analysis: Detailed answers by participant Answers by question with average performance for scored questions Answers by question and by participant with performance by participant for scored questions Heatmap of the results, with category and subcategory performance levels Performance levels by category with breakdown by subcategory Performance levels by category and evaluator Performance levels by category and organisational dimension (custom) Performance levels by Wevalgo performance model Performance levels by custom driver Comments by evaluator
Number of evaluations ?
New or additional service ?
Downloadable results ?	No Yes *

Service price

Price: Free

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The purchase gives you the right to use the questionnaire to carry out an evaluation by yourself or the people you invite (depending on the quantity chosen here), taking advantage of our optimized web interface

Dervice detailed descriptions

Highlights

42 questions structured in 2 categories and 9 areas, enabling to get a detailed and a consolidated analysis.
Based on and comparable to world best practices.
Lean develoment / engineering practices evaluation.

Wevalgo Core processes and Client management evaluation framework for Research, Development or Engineering

Technical processes and Client management evaluation framework for Research, Development or Engineering

Summary description of the questionnaire

Customer needs

Customer needs: methods for identifying and prioritizing needs
Tender management: tender response process, allocated resources (for project engineering industries)
Requirements management: requirements inventory, performance and non-functional requirements, compliance control,
Change management: end-to-end process (formalization, analysis, decision, communication...)
Contract and guarantee: process of contractualization and monitoring of the contract and guarantees (for project engineering industries)

Core processes :

Technical process: technical methods (design, implementation...) for each technical field
Development process: key steps and controls in the research and development cycle
Resource staffing : system for monitoring resource use, anticipating needs and allocating resources to projects
IT systems and tools: technical, management or communication tools supporting research and development

Get instant and full access to reports as soon as evaluations are completed.

Gain multi-level analysis on several axis that can be explored in varied depths and dimensions through a user friendly results menu. A few samples of the results report are shown below

Heat map

Visualise the performance and their drivers at a glance across all categories and sub-categories

Results by organisational dimension

Compare performance across your own, relevant and entirely customisable organisational dimensions. For example by geographical locations, departments, hierarchical levels or any other you see fit. Zoom in to breakdowns by category, subcategory and/or question

Results by evaluator and category

You can see detailed results to better understand the causes of your organisation performance

Wevalgo excellence model Results

Get valuable insight into areas and axes of progress thanks to our embedded Wevalgo model. Other analytical models may be incorporated, see key concepts for more information)

We have expert consultants on hand to build their own evaluations, assist you and interpret your results. Select the Expert Review option on the purchase menu.

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