Operational Excellence - 100 criteria

What is your level of Operational Excellence



 Assess your Operational Excellence level - Is your company able to execute its Strategy ?

Operational Excellence is the pitch perfect execution of your business strategy - including the implementation of all systems therein. 
You can evaluate your general management practices against our benchmark to know where your company stands in terms of Operational Excellence.
The evaluation is performed in six major areas : 
  • Strategy: From Vision to Strategy, Strategy Implementation, Agile strategy
  • Performance management: objectives and indicators, review meetings, decisions and action plans
  • Organisation: Organisation structure,Roles and responsibilities, Communication
  • Processes: Processes adopted by the personnel , Standard and flexible processes, Methods and tools
  • Improvement: Problem solving, Continuous improvement, Transformational improvement, Innovation and sharing
  • Employee engagement: Leadership and behaviours, People development, Reward and recognition

Choose options to access to best practices or perform evaluations

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Service price

Price: Free

The purchase gives you access to the best practices of this area. You can upgrade the service to perform evaluations with them later. The purchase gives you the right to access to the best practices and to use the questionnaire to carry out an evaluation by yourself or the people you invite, taking advantage of our optimised web interface



Service detailed description

Highlights

Two uses are possible:

  • learn general Operational Excellence best practices
  • assess management practices  against world performers thanks to the online questionnaire functionality



The Operational Excellence model

Operational Excellence framework
There are 100 best practices belonging to six categories
  • Strategy: 8 best practices on the following areas: From Vision to Strategy, Strategy Implementation, Agile strategy
  • Performance management: 36 best practices on the following areas: Objectives and indicators, review meetings, decisions and action plans
  • Organisation: 12 best practices on the following areas: Organisation structure,Roles and responsibilities, Communication
  • Processes: 10 best practices on the following areas: Processes adopted by the personnel , Standard and flexible processes, Methods and tools
  • Improvement: 17 best practices on the following areas: Problem solving, Continuous improvement, Transformational improvement, Innovation and sharing
  • Employee engagement: 17 best practices on the following areas: Leadership and behaviours, People development, Reward and recognition

 


More details are given in our Operational Excellence model article.

 

Get instant and full access to reports as soon as evaluations are completed.

Gain multi-level analysis on several axis that can be explored in varied depths and dimensions through a user friendly results menu. A few samples of the results report are shown below

Heat map
Visualise the performance and their drivers at a glance across all categories and sub-categories
result_opex_100_heatmap.png
Results by organisational dimension
Compare performance across your own, relevant and entirely customisable organisational dimensions. For example by geographical locations, departments, hierarchical levels or any other you see fit. Zoom in to breakdowns by category, subcategory and/or question
result_opex_100_subcat_country.png
Results by evaluator and category
You can see detailed results to better understand the causes of your organisation performance
result_opex_100_by_participant.png

To see a full example of report result,


We have expert consultants on hand to build their own evaluations, assist you and interpret your results. Select the Expert Review option on the purchase menu.

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