Highlights
Two uses are possible:
- learn general Operational Excellence best practices
- assess management practices against world performers thanks to the online questionnaire functionality
The Operational Excellence model
There are 100 best practices belonging to six categories
- Strategy: 8 best practices on the following areas: From Vision to Strategy, Strategy Implementation, Agile strategy
- Performance management: 36 best practices on the following areas: Objectives and indicators, review meetings, decisions and action plans
- Organisation: 12 best practices on the following areas: Organisation structure,Roles and responsibilities, Communication
- Processes: 10 best practices on the following areas: Processes adopted by the personnel , Standard and flexible processes, Methods and tools
- Improvement: 17 best practices on the following areas: Problem solving, Continuous improvement, Transformational improvement, Innovation and sharing
- Employee engagement: 17 best practices on the following areas: Leadership and behaviours, People development, Reward and recognition
More details are given in our
Operational Excellence model article.
Key steps
The best practices are accessible directly after purchase. In case of usage to evaluate the practices the following steps apply
- The service manager* can directly carry out an evaluation by answering the questionnaire (optional); steps 2 to 4 are optional depending on whether he/she wishes to invite other participants to carry out the evaluation
- If he/she wishes to invite other participants to conduct the evaluation, he/she proceeds to steps 2 to 5
- Otherwise he/she goes directly to step 5 of viewing the results
- He/she can still do his evaluation after the participants if he did not do it at the beginning
- Customisation of the service to the organisation by the service manager*
- Service name, title and introduction for the participants invited
- Selection of participants to the service
- Definition of dimension to enable analysis by organisation dimension (optional)
- Selection of anonymity option
- Sending of an invitation link to the selected participants
- Evaluations performed by selected participants, on the Wevalgo web platform
- Participants connect to Wevalgo web site thanks to the link sent by the service manager
- Participants answer on-line
- The service manager can follow up the answers progress status
- Results available at the end of evaluations on the Wevalgo website
* The service manager is the person who purchased the service.
Recommended participants for an evaluation
For the evaluation we recommend the following participants:
- Top management team
- Selected managers across the company
Get instant and full access to reports as soon as evaluations are completed.
Gain multi-level analysis on several axis that can be explored in varied depths and dimensions through a user friendly results menu. A few samples of the results report are shown below
Heat map
Visualise the performance and their drivers at a glance across all categories and sub-categories
Results by organisational dimension
Compare performance across your own, relevant and entirely customisable organisational dimensions. For example by geographical locations, departments, hierarchical levels or any other you see fit. Zoom in to breakdowns by category, subcategory and/or question
Results by evaluator and category
You can see detailed results to better understand the causes of your organisation performance
We have expert consultants on hand to build their own evaluations, assist you and interpret your results. Select the Expert Review option on the purchase menu.
