Operational Excellence
Duration: 60 - 90 mn
100 questions
Operational Excellence - 100 criteria

What is your level of Operational Excellence

For what
For who
Strengths
Options selection
Choose and validate the evaluation options

 
 
 
 
*
Unit price (excl. VAT):


What exactly are you buying?
Detailed description
How to use
Report

Highlights

Two uses are possible:

  • learn general Operational Excellence best practices
  • assess management practices  against world performers thanks to the online questionnaire functionality



The Operational Excellence model

Operational Excellence framework
There are 100 best practices belonging to six categories
  • Strategy: 8 best practices on the following areas: From Vision to Strategy, Strategy Implementation, Agile strategy
  • Performance management: 36 best practices on the following areas: Objectives and indicators, review meetings, decisions and action plans
  • Organisation: 12 best practices on the following areas: Organisation structure,Roles and responsibilities, Communication
  • Processes: 10 best practices on the following areas: Processes adopted by the personnel , Standard and flexible processes, Methods and tools
  • Improvement: 17 best practices on the following areas: Problem solving, Continuous improvement, Transformational improvement, Innovation and sharing
  • Employee engagement: 17 best practices on the following areas: Leadership and behaviours, People development, Reward and recognition

 


More details are given in our Operational Excellence model article.

 

Key steps

The best practices are accessible directly after purchase. In case of usage to evaluate the practices the following steps apply

  1. The service manager* can directly carry out an evaluation by answering the questionnaire (optional); steps 2 to 4 are optional depending on whether he/she wishes to invite other participants to carry out the evaluation
    • If he/she wishes to invite other participants to conduct the evaluation, he/she proceeds to steps 2 to 5
    • Otherwise he/she goes directly to step 5 of viewing the results
    • He/she can still do his evaluation after the participants if he did not do it at the beginning
  2. Customisation of the service to the organisation by the service manager*
    • Service name, title and introduction for the participants invited
    • Selection of participants to the service
    • Definition of dimension to enable analysis by organisation dimension (optional)
    • Selection of anonymity option
  3. Sending of an invitation link to the selected participants
  4. Evaluations performed by selected participants, on the Wevalgo web platform
    • Participants connect to Wevalgo web site thanks to the link sent by the service manager
    • Participants answer on-line
    • The service manager can follow up the answers progress status
  5. Results available at the end of evaluations on the Wevalgo website

* The service manager is the person who purchased the service. 



Recommended participants for an evaluation

For the evaluation we recommend the following participants: 

  • Top management team
  • Selected managers across the company


Technical Requirements

In order to use the services, the technical environment must comply with the requirements below. 

Browser requirements
  • Chrome: 62 and above
  • Internet Explorer: 11 and above
  • Safari: 10 and above
  • Firefox: 45 and above
  • Opera: 42 and above
Other
  • desktop or laptop usage, no mobile version
  • javascript enabled
  • Firewall authorising Wevalgo website 

If you choose to use other browsers or settings other than the ones listed here, the site's pages may not display properly, and you may encounter problems that Customer Service may not be able to resolve.

These technical requirements apply to all the participants of the service.


Get instant and full access to reports as soon as evaluations are completed.

Gain multi-level analysis on several axis that can be explored in varied depths and dimensions through a user friendly results menu. A few samples of the results report are shown below

Heat map
Visualise the performance and their drivers at a glance across all categories and sub-categories
result_opex_100_heatmap.png
Results by organisational dimension
Compare performance across your own, relevant and entirely customisable organisational dimensions. For example by geographical locations, departments, hierarchical levels or any other you see fit. Zoom in to breakdowns by category, subcategory and/or question
result_opex_100_subcat_country.png
Results by evaluator and category
You can see detailed results to better understand the causes of your organisation performance
result_opex_100_by_participant.png

To see a full example of report result,


We have expert consultants on hand to build their own evaluations, assist you and interpret your results. Select the Expert Review option on the purchase menu.



Related diagnosis
3 questionnaires