Operational Excellence maturity

Easily assess your organization's Operational Excellence maturity



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opex_maturity_matrix_1200opex_model

Quickly assess the maturity of your organisation's "Operational Excellence" on six areas of Excellence

  • Strategy excellence
  • Performance management excellence
  • Improvement excellence
  • Process management excellence
  • Organisation excellence
  • Employee engagement excellence

Instantly see your maturity among the five levels

  • Starting
  • Developing
  • Maturing
  • Performance
  • Excellence


Quick evaluation in 18 questions.

Evaluation applicable to any company with more than about 20 employees.
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Service price

Price: Free

The purchase gives you access to the best practices of this area. You can upgrade the service to perform evaluations with them later. The purchase gives you the right to access to the best practices and to use the questionnaire to carry out an evaluation by yourself or the people you invite, taking advantage of our optimised web interface



Service detailed description

Highlights

Quick 18-question questionnaire to assess the maturity of organisational practices in relation to the Wevalgo Operational Excellence model.

Can be answered by a single person or used to make an internal comparison with several participants.



Illustration of the "Maturity Matrix" result

Operational Excellence maturity matrix

Questionnaire short description

The questionnaire is based on Wevalgo's Operational Excellence model, which includes six areas of Excellence as illustrated below.
Operational Excellence model


Strategy Excellence
  • From vision to strategy: what are the strategic elements defined (vision, mission, strategy, strategic objectives), are they based on robust analyses and are they well understood?
  • Strategy implementation: how is the strategy communicated and deployed throughout the organisation to ensure full staff buy-in and operational ways of working aligned with the strategy?
  • Agile strategy: how is the strategy reviewed and adapted to external events and internal performance?


Performance management Excellence 
  • From objectives to data: how are objectives and performance indicators defined and used; how are the data needed to build indicators collected?
  • Meetings - Decisions - Actions: how are management meetings managed to make the right decisions and actions?
  • Visible management: do managers use standard management routines? How is the visual display used in the performance management system?



Improvement Excellence
  • Problem solving: how are cause analysis and problem solving techniques defined and used appropriately?
  • Continuous improvement: how is continuous improvement implemented and by whom? Is it monitored?
  • Transformational improvement: are there more significant improvements that require project and change management approaches? How are they deployed?
  • Innovation and sharing: how is innovation and knowledge sharing managed? Are good external practices being sought or adopted?



Process management Excellence
  • Adopted: are the processes defined in the right level of detail and in accordance with practice? Are they being used effectively?
  • Standard and adapted: are the processes both standardised and adapted to different situations?
  • Methods & tools: are the methods and tools defined, standard or chosen in relation to local needs and the organisation's strategy?



Organisation Excellence
  • Structure: is the definition of the organisation's structure (organisation chart) based on factual criteria and is it well communicated?
  • Roles and responsibilities: are roles and responsibilities clearly defined, at the right level of detail and well understood by everyone?
  • Communication: are bottom-up, top-down and cross-cutting communications well organised and effective?



Employee engagement Excellence
  • Leadership and behaviours: how are the level of Leadership and good behaviours developed?
  • People development: how are people skills assessed, anticipated and developed?
  • Reward and recognition : Are people recognition and rewards appropriate?
  • One team: does everyone feel that the entire organisation is one team? Is diversity well managed? Is health and safety a priority?
 

Get instant and full access to reports as soon as evaluations are completed.

Gain multi-level analysis on several axis that can be explored in varied depths and dimensions through a user friendly results menu. A few samples of the results report are shown below

Maturity matrix
Instantly understand the level of maturity of the practices and its meaning
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Results by organisational dimension
Compare performance across your own, relevant and entirely customisable organisational dimensions. For example by geographical locations, departments, hierarchical levels or any other you see fit. Zoom in to breakdowns by category, subcategory and/or question
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Results by evaluator and category
You can see detailed results to better understand the causes of your organisation performance
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Heat map
Visualise the performance and their drivers at a glance across all categories and sub-categories
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To see a full example of report result,

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