Diagnostic methods and tools

All our insights, methodologies and tools to help you diagnose your company and assess your level of Operational Excellence

How to assess the digital maturity of your company

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Why do a digital maturity diagnosis?

A study conducted by MIT and Capgemini found that companies with the highest level of maturity are 26% more successful than the average company in their industry. They have a 9% higher revenue per employee and a 12% higher valuation than the average.

Digital is a strong lever for competitiveness and performance.

It is therefore important for you to know if your digital maturity is sufficient to give you another competitive advantage and in which areas it needs to be improved.

What is an operational audit of the organisation?

An operational audit of an organisation consists in evaluating the organization of a company. But the scope of the organisation is so vast (strategy, governance, functions, leadership, business processes, tools and information systems...), and the objective of the audit so varied, that no two audits are the same.

Job observation (DILO) How-To practical guide

This page is a practical guide to perform a job or activity observation (also called DILO as "Day In the Life Of). It is a follow up of the Job Observation methodology and tools page describing what is a job observation, its objectives and the general methodology. The templates are in the Job Observation templates page.