Observation “Day in the Life Of” (DILO) - Analysis method

What is a DILO?

A DILO is the observation of an individual as he performs his normal, everyday job, while the observer makes a written record of each and every activity the worker does. Additionally, the observer records the individual’s quotes, comments and any other data.
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Job observation (DILO) How-To practical guide

This page is a practical guide to perform a job or activity observation (also called DILO as "Day In the Life Of). It is a follow up of the Job Observation methodology and tools page describing what is a job observation, its objectives and the general methodology. The templates are in the Job Observation templates page.

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DILO (Day In the Life Of) templates

This page gives a few DILO Excel templates and PowerPoint templates. Each template is made to be used according to the DILO methodology and tools page and the DILO How -To practical guide page.

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Improvement and Innovation Excellence

Improvement Excellence model
This page goes into greater detail of our practical 100 criteria Operational Excellence model, on the Improvement Excellence pillar, with 17 criteria numbered from 55 to 71. This page is not designed to explain at great length all the criteria described here. Instead, we simply want to give you enough details to understand them, allowing you to use them to evaluate your own organisation's Operational Excellence level moving forward.

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Six sigma methodology - Reduce variations to increase quality

What is the Six sigma methodology

The Six Sigma methodology is a methodology of continuous improvement aimed at reducing variations and defects in processes. Its objective is to achieve a high level of quality by limiting defect rates to less than 3.4 per million opportunities.
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R&D performance improvement guide

If there is one function whose performance is difficult to measure, it is Research and Development. Similarly, to set up processes, standards and rules to improve this performance.

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Value Stream Mapping (VSM) - What and How

Value Stream Mapping (VSM), or value chain mapping, is a technique for visualizing and improving processes within a company. It is an essential tool that allows organizations to focus on the activities that generate the most value, eliminating inefficiencies and waste.
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Origins and history of Lean - From Ford to Lean start-up

Lean was neither created in a day, nor only at Toyota. Here is the history of Lean and how it has evolved from Henry Ford to today.

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2, 5, 7 or 14 Lean principles? Which ones are "true" ?


How many Lean principles exist, 2, 5, 7 or 14? And which ones are the true Lean principles? Indeed, the Lean principles are defined in numerous books, publications and reference websites on Lean. 
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Description of the 20 main Lean tools and methodologies

There are many tools for improving the performance of organizations and a significant part of them are "Lean tools" or "Lean methodologies", derived from the "Toyota Production System" or theorised in the books by J. Womack, T. Jones and D. Roos ("The machine that changed the world" and "Lean Thinking").
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Lean manufacturing definition: the modern 6-principle model

Lean Manufacturing has been adopted by a large number of companies because it increases productivity, improves quality and reduces costs, while cutting production cycle times. Lean Manufacturing is a philosophy rather than a methodology. It focuses on reducing "8 wastes" and is based on the key principles of Customer Value, Continuous Improvement and Respect for the Individual.

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What is lean management - Differences with Lean Thinking and Lean manufacturing

Lean management remains a concept frequently mentioned in the professional world. This management philosophy aims to maximize value for the customer while minimizing waste. Lean involves a culture of continuous improvement that encourages the commitment of all employees to deliver the highest possible quality by eliminating non-value added activities.
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Lean engineering : principles, limits and benefits

Lean Engineering, is an approach based on the concept of Lean management, which aims to minimize waste and maximize productivity in operations management. In the context of engineering or R&D, this means optimizing design and project delivery processes to be more efficient, while ensuring quality and meeting deadlines and budgets.

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Practical implementation of 5S methodology

The 5S methodology is an approach that brings many benefits and can be very well accepted by the users. Nevertheless, if its implementation does not apply a rigorous process, it quickly becomes a burden and can bring Lean into disrepute...and the managers with it.
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Lean assessment tools review

How many times have we looked for Lean manufacturing assessment tools or analysis tools, such as Lean maturity Excel scoring? For my part, often by spending a lot of time on Google or by asking my fellow consultants. With not always satisfactory results.

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